Product update: a modern "Liquid Glass" redesign for VivreStays CRM + new RAG manager view
We've shipped a major visual and usability upgrade to the VivreStays CRM. The interface has been rebuilt with a Liquid Glass-inspired design: softer depth, cleaner hierarchy, and a more modern, confident feel, without sacrificing clarity for claims teams working at pace.
A fresh look: Liquid Glass, built for focus
The new UI introduces a refined "glass" surface treatment with subtle translucency and depth. The goal is simple: reduce visual noise and make key actions unmistakable, even when you're juggling multiple bookings at the same time.
What you'll notice immediately:
Cleaner spacing and alignment for quicker scanning
Clearer visual grouping of credit, enquiries, and bookings
A calmer layout that still surfaces what matters
Smoother animations, less friction
We've improved motion across the CRM so the product feels more responsive and predictable. Animations are now:
More purposeful (guiding attention rather than distracting)
Smoother (better transitions)
Consistent (one cohesive behaviour across cards, lists, and actions)
The result is a UI that feels modern, but stays operationally sharp.
Alongside the visual refresh, we've made targeted performance enhancements so pages load and update more efficiently.
Colour enhancements for clearer status visibility
We've tuned the colour system to improve contrast and readability, especially around status indicators and action areas. This makes it easier to spot:
What's pending
What's confirmed
What needs review
What requires immediate action
New: RAG view for managers (Red / Amber / Green)
For managers overseeing multiple bookings, we've added a dedicated RAG (Red-Amber-Green) section.
This gives a single, at-a-glance operational picture of booking health:
Red: Bookings requiring urgent action
Amber: Bookings that need attention soon (e.g., pending confirmations or policyholder steps)
Green: No action required
It's designed to reduce time spent hunting through lists and help teams prioritise interventions before issues become delays or cost escalations.
What this means day-to-day
This release is about one thing: better operational control with less effort. The CRM is now:
Easier to read
Faster to use
Clearer visibility of what requires action
More manager-friendly at scale
